On March 26, 2024, Oliver Bendel (School of Business FHNW) gave two talks on generative AI at Stanford University. The setting was the AAAI Spring Symposia, more precisely the symposium „Impact of GenAI on Social and Individual Well-being (AAAI2024-GenAI)“. One presentation was based on the paper „How Can Generative AI Enhance the Well-being of the Blind?“ by Oliver Bendel himself. It was about the GPT-4-based feature Be My AI in the Be My Eyes app. The other presentation was based on the paper „How Can GenAI Foster Well-being in Self-regulated Learning?“ by Stefanie Hauske (ZHAW) and Oliver Bendel. The topic was GPTs used for self-regulated learning. Both talks were received with great interest by the audience. All papers of the AAAI Spring Symposia will be published in spring. The proceedings are edited by the Association for the Advancement of Artificial Intelligence itself.
From March 27-29, 2023, the AAAI 2023 Spring Symposia featured the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). This time the venue was exceptionally not Stanford University, but the Hyatt Regency SFO Airport. On March 28, Prof. Dr. Oliver Bendel and Lea Peier presented their paper „How Can Bar Robots Enhance the Well-being of Guests?“. It has now been published and can be downloaded via ceur-ws.org/Vol-3527/. From the abstract: „This paper addresses the question of how bar robots can contribute to the well-being of guests. It first develops the basics of service robots and social robots. It gives a brief overview of which gastronomy robots are on the market. It then presents examples of bar robots and describes two models used in Switzerland. A research project at the School of Business FHNW collected empirical data on them, which is used for this article. The authors then discuss how the robots could be improved to increase the well-being of customers and guests and better address their individual wishes and requirements. Artificial intelligence can play an important role in this. Finally, ethical and social problems in the use of bar robots are discussed and possible solutions are suggested to counter these.“ More information on the conference via aaai.org/conference/spring-symposia/sss23/.
The upcoming international Robophilosophy Conference 2024 in Aarhus is set to tackle the socio-cultural and ethical questions arising from the use of generative multimodal AIs in social robotics. The event will bring together global scholars from humanities, social sciences, social robotics, and computer science, aiming to produce actionable insights and responsibly address the socio-cultural transformations brought about by social robotics. It is part of the Robophilosophy Conference Series, known for its large scale events for humanities research in social robotics. RP2024 highlights the urgency of closer collaboration between tech experts and societal experts to establish research-based regulations. The conference will welcome 80-100 talks in plenaries, special workshops, and parallel sessions of reviewed research papers. Virtual attendance is made possible for those unable to attend in person. Interested parties are invited to submit their papers on the conference topics. Key dates to note: Deadline for workshop/panel proposal submissions is January 31, 2024. Deadline for short papers and posters is February 15, 2024. More information at cas.au.dk/en/robophilosophy/conferences/rpc2024.
Fig.: Generative AI will be a topic (Picture: Ideogram)
From March 27-29, 2023, the AAAI 2023 Spring Symposia will feature the symposium „Socially Responsible AI for Well-being“ by Takashi Kido and Keiki Takadama. The venue is usually Stanford University. For staffing reasons, this year the conference will be held at the Hyatt Regency in San Francisco. On March 28, Prof. Dr. Oliver Bendel will present the paper „Increasing Well-being through Robotic Hugs“. It was written by himself, Andrea Puljic, Robin Heiz, Furkan Tömen, and Ivan De Paola. From the abstract: „This paper addresses the question of how to increase the acceptability of a robot hug and whether such a hug contributes to well-being. It combines the lead author’s own research with pioneering research by Alexis E. Block and Katherine J. Kuchenbecker. First, the basics of this area are laid out with particular attention to the work of the two scientists. The authors then present HUGGIE Project I, which largely consisted of an online survey with nearly 300 participants, followed by HUGGIE Project II, which involved building a hugging robot and testing it on 136 people. At the end, the results are linked to current research by Block and Kuchenbecker, who have equipped their hugging robot with artificial intelligence to better respond to the needs of subjects.“ More information via aaai.org/conference/spring-symposia/sss23/.
The proceedings of ICSR 2022 were published in early 2023. Included is the paper „The CARE-MOMO Project“ by Oliver Bendel and Marc Heimann. From the abstract: „In the CARE-MOMO project, a morality module (MOMO) with a morality menu (MOME) was developed at the School of Business FHNW in the context of machine ethics. This makes it possible to transfer one’s own moral and social convictions to a machine, in this case the care robot with the name Lio. The current model has extensive capabilities, including motor, sensory, and linguistic. However, it cannot yet be personalized in the moral and social sense. The CARE-MOMO aims to eliminate this state of affairs and to give care recipients the possibility to adapt the robot’s ‚behaviour‘ to their ideas and requirements. This is done in a very simple way, using sliders to activate and deactivate functions. There are three different categories that appear with the sliders. The CARE-MOMO was realized as a prototype, which demonstrates the functionality and aids the company in making concrete decisions for the product. In other words, it can adopt the morality module in whole or in part and further improve it after testing it in facilities.“ The book (part II of the proceedings) can be downloaded or ordered via link.springer.com/book/10.1007/978-3-031-24670-8.
On June 30, 2022, the paper „Should Social Robots in Retail Manipulate Customers?“ by Oliver Bendel and Liliana Margarida Dos Santos Alves was published on arxiv.org. It was presented at the AAAI 2022 Spring Symposium „How Fair is Fair? Achieving Wellbeing AI“ at Stanford University and came in third place in the Best Presentation Awards. From the abstract: „Against the backdrop of structural changes in the retail trade, social robots have found their way into retail stores and shopping malls in order to attract, welcome, and greet customers; to inform them, advise them, and persuade them to make a purchase. Salespeople often have a broad knowledge of their product and rely on offering competent and honest advice, whether it be on shoes, clothing, or kitchen appliances. However, some frequently use sales tricks to secure purchases. The question arises of how consulting and sales robots should “behave”. Should they behave like human advisors and salespeople, i.e., occasionally manipulate customers? Or should they be more honest and reliable than us? This article tries to answer these questions. After explaining the basics, it evaluates a study in this context and gives recommendations for companies that want to use consulting and sales robots. Ultimately, fair, honest, and trustworthy robots in retail are a win-win situation for all concerned.“ The paper will additionally be published in the proceedings volume of the symposium by the end of summer. It can be downloaded via arxiv.org/abs/2206.14571.
UK-based company Engineered Arts showed off one of its creations in a YouTube video in late 2021. The humanoid robot Ameca makes a series of fascinating human-like facial expressions. The Verge magazine describes this process: „At the start of the video, Ameca appears to ‚wake up,‘ as its face conveys a mix of confusion and frustration when it opens its eyes. But when Ameca starts looking at its hands and arms, the robot opens its mouth and raises its brows in what it looks like is amazement. The end of the video shows Ameca smiling and holding a welcoming hand out towards the viewer – if that’s how you want to interpret that gesture.“ (The Verge, 5 December 2021) However, this smile does not turn out perfectly – a problem that affects all androids. Almost every emotional movement can now be simulated well – except for the one whose expression is the smile. Only when this problem is solved will Sophia, Erica, and Ameca be able to get out of Uncanny Valley.
A group of about 50 scientists from all over the world worked for one week (September 19 – 24, 2021) at Schloss Dagstuhl – Leibniz-Zentrum für Informatik on the topic „Conversational Agent as Trustworthy Autonomous System (Trust-CA)“. Half were on site, the other half were connected via Zoom. Organizers of this event were Asbjørn Følstad (SINTEF – Oslo), Jonathan Grudin (Microsoft – Redmond), Effie Lai-Chong Law (University of Leicester), and Björn Schuller (University of Augsburg). On-site participants from Germany and Switzerland included Elisabeth André (University of Augsburg), Stefan Schaffer (DFKI), Sebastian Hobert (University of Göttingen), Matthias Kraus (University of Ulm), and Oliver Bendel (School of Business FHNW). The complete list of participants can be found on the Schloss Dagstuhl website, as well as some pictures. Oliver Bendel presented projects from ten years of research in machine ethics, namely GOODBOT, LIEBOT, BESTBOT, MOME, and SPACE-THEA. Further information is available here.
SPACE THEA was developd by Martin Spathelf at the School of Business FHNW from April to August 2021. The client and supervisor was Prof. Dr. Oliver Bendel. The voice assistant is supposed to show empathy and emotions towards astronauts on a Mars flight. Technically, it is based on Google Assistant and Dialogflow. The programmer chose a female voice with Canadian English. SPACE THEA’s personality includes functional and emotional intelligence, honesty, and creativity. She follows a moral principle: to maximize the benefit of the passengers of the spacecraft. The prototype was implemented for the following scenarios: conduct general conversations; help the user find a light switch; assist the astronaut when a thruster fails; greet and cheer up in the morning; fend off an insult for no reason; stand by a lonely astronaut; learn about the voice assistant. A video on the latter scenario is available here. Oliver Bendel has been researching conversational agents for 20 years. With his teams, he has developed 20 concepts and artifacts of machine ethics and social robotics since 2012.
The AAAI Spring Symposia at Stanford University are among the AI community’s most important get-togethers, especially for its experimental division. The years 2016, 2017, and 2018 were memorable highlights for machine ethics, robot ethics, ethics by design, and AI ethics, with the symposia „Ethical and Moral Considerations in Non-Human Agents“ (2016), „Artificial Intelligence for the Social Good“ (2017), and „AI and Society: Ethics, Safety and Trustworthiness in Intelligent Agents“ (2018) … As of 2019, the proceedings are no longer provided directly by the Association for the Advancement of Artificial Intelligence, but by the organizers of each symposium. Since summer 2021, the entire conference volume of 2018 is available free of charge. It includes contributions by Philip C. Jackson, Mark R. Waser, Barry M. Horowitz, John Licato, Stefania Costantini, Biplav Srivastava, and Oliver Bendel, among many others. It can be found via aaai.org/proceeding/01-spring-2018/.
Fig.: Animal-friendly robot cars were a topic in 2016
„Anthropomorphic love dolls – the successors of basic blowup dolls – are widely used these days, both in brothels and at home. While they can offer physical comfort and sexual satisfaction, they certainly cannot engage in more complex interactions with their counterparts. However, sex robots can – or at least they ought to. For now, the offer is not extensive and prices are high. The motor abilities of current models are limited and mainly focus on the head, while the body is usually identical to that of a love doll. Obviously, sex robots are made primarily to have sex with. But the user can also talk to and even form a relationship with them. This in mind, we are now starting to think about other applications of humanoid sex robots in the future – at least when their motor skills have improved. The possibilities might surprise you …” (De Gruyter Conversations, 23 April 2021) The full article is available via blog.degruyter.com/what-we-can-do-with-sex-robots-besides-the-obvious/ …
The symposium „Applied AI in Healthcare: Safety, Community, and the Environment“ will be held within the AAAI Spring Symposia on March 22-23, 2021. One of the presentations is titled „Care Robots with Sexual Assistance Functions“. Author of the paper is Prof. Dr. Oliver Bendel. From the abstract: „Residents in retirement and nursing homes have sexual needs just like other people. However, the semi-public situation makes it difficult for them to satisfy these existential concerns. In addition, they may not be able to meet a suitable partner or find it difficult to have a relationship for mental or physical reasons. People who live or are cared for at home can also be affected by this problem. Perhaps they can host someone more easily and discreetly than the residents of a health facility, but some elderly and disabled people may be restricted in some ways. This article examines the opportunities and risks that arise with regard to care robots with sexual assistance functions. First of all, it deals with sexual well-being. Then it presents robotic systems ranging from sex robots to care robots. Finally, the focus is on care robots, with the author exploring technical and design issues. A brief ethical discussion completes the article. The result is that care robots with sexual assistance functions could be an enrichment of the everyday life of people in need of care, but that we also have to consider some technical, design and moral aspects.“ More information about the AAAI Spring Symposia is available at aaai.org/Symposia/Spring/sss21.php.
After several postponements, the symposium „Applied AI in Healthcare: Safety, Community, and the Environment“ will be held within the AAAI Spring Symposia on March 22-23, 2021. One of the presentations is titled „Co-Robots as Care Robots“ (co-robots are also called cobots). The authors of the paper are Oliver Bendel, Alina Gasser, and Joel Siebenmann. From the abstract: „Cooperation and collaboration robots, co-robots or cobots for short, are an integral part of factories. For example, they work closely with the fitters in the automotive sector, and everyone does what they do best. However, the novel robots are not only relevant in production and logistics, but also in the service sector, especially where proximity between them and the users is desired or unavoidable. For decades, individual solutions of a very different kind have been developed in care. Now experts are increasingly relying on co-robots and teaching them the special tasks that are involved in care or therapy. This article presents the advantages, but also the disadvantages of co-robots in care and support, and provides information with regard to human-robot interaction and communication. The article is based on a model that has already been tested in various nursing and retirement homes, namely Lio from F&P Robotics, and uses results from accompanying studies. The authors can show that co-robots are ideal for care and support in many ways. Of course, it is also important to consider a few points in order to guarantee functionality and acceptance.“ More information about the AAAI Spring Symposia is available at aaai.org/Symposia/Spring/sss21.php.
The project on robot enhancement at the School of Business FHNW has been running since the summer of 2020 and an online survey is currently being conducted. Participation is still possible until November 30, 2020. Vedrana Petrovic and Thao Doan Thi Thu sent a message to all students at the university: „We are two students studying International Management at campus Olten and currently writing our bachelor thesis about social robot enhancement. This thesis is supervised by Prof. Dr. Oliver Bendel and written on behalf of the FHNW. The objective of this bachelor thesis is to examine a potential new working field related to social robots. Therefore, your responses will be very valuable to us. The online survey takes about 5-10 minutes to be completed and can be done until 30 November 2020. Any data is treated anonymously and solely used for the purpose of the survey. Also, don’t miss the chance to win two Coop vouchers worth CHF 20 each at the end of the survey! You can access the survey here: www.surveymonkey.com/r/Y88DNZ3 …“ Over 100 people have already taken part. In order to reach even more people, the students have agreed with the supervisor to spread the link via blogs.
Social robots and service robots usually have a defined locomotor system, a defined appearance and defined mimic and gestural abilities. This leads, on the one hand, to a certain familiarization effect. On the other hand, the actions of the robots are thus limited, for example in the household or in a shopping mall. Robot enhancement is used to extend and improve social robots and service robots. It changes their appearance and expands their scope. It is possible to apply attachments to the hardware, extend limbs and exchange components. One can pull skin made of silicone over the face or head, making the robots look humanoid. One can also change the software and connect the robot to AI systems – this is already done many times. The project or thesis, announced by Oliver Bendel in August 2020 at the School of Business FHNW, should first present the principles and functional possibilities of robot enhancement. Second, concrete examples should be given and described. One of these examples, e.g., the skin made of silicone, has to be implemented. Robots like Pepper or Atlas would be completely changed by such a skin. They could look uncanny, but also appealing. The project will start in September 2020.
The paper „Care Robots with Sexual Assistance Functions“ by Oliver Bendel was accepted at the AAAI 2020 Spring Symposia. From the abstract: „Residents in retirement and nursing homes have sexual needs just like other people. However, the semi-public situation makes it difficult for them to satisfy these existential concerns. In addition, they may not be able to meet a suitable partner or find it difficult to have a relationship for mental or physical reasons. People who live or are cared for at home can also be affected by this problem. Perhaps they can host someone more easily and discreetly than the residents of a health facility, but some elderly and disabled people may be restricted in some ways. This article examines the opportunities and risks that arise with regard to care robots with sexual assistance functions. First of all, it deals with sexual well-being. Then it presents robotic systems ranging from sex robots to care robots. Finally, the focus is on care robots, with the author exploring technical and design issues. A brief ethical discussion completes the article. The result is that care robots with sexual assistance functions could be an enrichment of the everyday life of people in need of care, but that we also have to consider some technical, design and moral aspects.“ The paper had been submitted to the symposium „Applied AI in Healthcare: Safety, Community, and the Environment“. Oliver Bendel will present the paper at Stanford University between 23 and 25 March 2020.
Fig.: Should care robots have sexual assistance functions?
